Responsible Gaming

Responsible Gambling

At Foxy Bingo Slots (Entain), we are committed to providing a safe and enjoyable online gaming experience for all our customers. We understand that responsible gambling is crucial to maintaining a healthy relationship with our platform.

Safe and Balanced Gaming Habits

Gambling should be viewed as entertainment rather than a source of income. Set limits on your spending and stick to them. Be aware of the risks associated with excessive betting, including financial loss, social isolation, and mental health issues.

Budgeting for Your Sessions

Before you start playing, set aside an amount that you can afford to lose. This is called your bankroll. Never chase losses by increasing your bet sizes or spending more than you can afford.

Deposit, Loss, Wager, and Session Limits

We offer various tools to help you manage your gaming habits:

• Deposit limits: Set a limit on the amount you can deposit into your account.
• Loss limits: Limit the amount of money you can lose in a session or over a set period.
• Wager limits: Set a maximum bet size per game.
• Session time reminders: Receive alerts to remind you when it's time to take a break.

Reality Checks and Time Reminders

Our reality checks will prompt you to review your gaming activity regularly. These checks can be customised to suit your needs:

• Time-based reality check: Set a reminder to evaluate your gaming at regular intervals.
• Loss-based reality check: Receive notifications when you reach a set loss threshold.

Cooling-Off Periods and Self-Exclusion Tools

If you feel that you're struggling with problem gambling, we recommend taking a break or self-excluding from our platform. Our cooling-off periods allow you to temporarily suspend your account:

• Self-imposed cooling-off period: Request to exclude yourself for a set period.
• Operator-initiated suspension: We may intervene if we identify potential issues.

Account Verification and Age Restrictions

To ensure that only adults can access our services, we verify the age of all users through their registration information. Our platform is not intended for minors under 18 years old (or the minimum legal age in your jurisdiction).

Protecting Vulnerable Players

We strive to create a safe environment for everyone using our platform:

• Age restrictions: Ensure that only adults have access to our services.
• Vulnerability monitoring: We monitor user activity for potential problem gaming behaviours.

Warning Signs of Problematic Gambling

Recognising the signs can help you address issues before they escalate. Look out for:

• Chasing losses
• Increasing bets or spending more than intended
• Spending more time on gambling activities
• Neglecting responsibilities, relationships, or overall health

Support Organisations and Professional Help Resources

If you're struggling with problem gambling, don't hesitate to seek help from professional resources:

• National problem-gambling hotlines: Contact organisations that provide support for individuals experiencing problematic gaming habits.
• Online forums and communities: Join online spaces where people can share their experiences and connect with others who understand what they are going through.

Responsible Bonus Usage

Be aware of the terms and conditions surrounding bonuses:

• Wagering requirements: Ensure you understand any wagering obligations before accepting a bonus.
• Bonus limits: Set limits on your bonus usage to maintain balanced gaming habits.

Safer Gaming During Slots, Live Casino, Sportsbook, or Promotional Play

Different types of games come with varying risks. Be mindful of:

• Variable RTPs and volatility in slots
• The emotional influence of live casino experiences
• Sports betting odds and stakes

Mobile Gambling Awareness

Gambling on mobile devices can increase the risk of problem gaming due to ease of access and impulsivity:

• Set mobile deposit limits: Restrict deposits made using mobile platforms.
• Enable time-out reminders: Regularly receive notifications about your gaming activity.

Family/Device Protection Measures

Protecting vulnerable family members or others from accessing our services is essential. You can:

• Limit device usage: Implement restrictions on access to our platform.
• Use parental control tools: Utilise software that allows you to limit device usage and screen time for minors.

Account Security and Player Protection

We take security seriously by implementing measures like two-factor authentication, account freeze options, and a dedicated player protection team:

• Secure password management: Create strong passwords using our platform's suggestions.
• Regular account audits: Review your gaming history to ensure everything is in order.

Compliance with Licensing or Gambling Regulations

As a licensed operator, we adhere to the guidelines set forth by regulatory bodies like the UKGC. Our commitment to responsible gambling practices ensures compliance:

• Age restrictions
• Deposit and loss limits
• Reality checks
• Cooling-off periods

By maintaining open communication with our users, providing transparent information about our services, and adhering to regulations and best practices for problem gaming prevention, we strive to create a safe environment where everyone can enjoy responsible online gaming.